With a promise of unbeatable pricing and quality service to the travel-freak citizens of Kolkata, Travel Tours, the flagship leisure travel brand of FCM Travel Solutions – Indian subsidiary of Flight Centre Travel Group Australia, inaugurated its second retail and first franchise store at Salt Lake City, Kolkata on 23rd March, 2018 taking its overall footprint to 28 stores across the country.
The store was inaugurated by Mr. Shravan Gupta, Executive Director – Leisure Businesses, FCM Travel Solutions and Mr. Sitaram Sharma, President of Bharat Chamber of Commerce & the Consul General of Belarus.
Why in Salt Lake City?
The answer came with a spark from the franchise partner and Head of Operations of the new outlet, Ms. Radhika Lumia. “We’ve done our research and found that there is an untapped 40% business prospect in the tourism industry in this part of the city. So, during the first year, if we can catch hold of that, it is huge for us to start with.” The new Travel Tours store in Kolkata, aims at re-defining travel experience from the region by focusing on both tailor-made vacations and group holidays catering to different kinds of travellers in the city.
Spread over 1200 sq. ft., the Travel Tours outlet at Salt Lake City, will cater to the needs of up-market urban consumers like families, business travellers, honeymoon couples and groups of travellers. The new retail outlet will offer a range of products and services by Travel Tours – Domestic and International Flights, Customised and Group Holidays, Hotels, Car Transfers, Visa, Cruise vacations, Honeymoon packages, Adventure holidays and more.
According to The New World Wealth report, the total wealth held in Kolkata – the City of Joy amounted to nearly $290 billion in 2016 and home to 9,600 millionaires. With more millionaires than Bengaluru, Hyderabad, Pune, Chennai or Gurugram, the statistics are testament to the high-potential market that contributes to a large chunk of the travel traffic in India – across outbound, inbound and domestic sectors.
The surprises and the innovations
Commenting on the launch, Mr. Shravan Gupta, Executive Director – Leisure Businesses, FCM Travel Solutions India said, “We are delighted to launch our second store in Kolkata. This is a reiteration of our strategic intent at Travel Tours, FCM – to expand our footprint across key markets in East India. Through this launch, we aim to provide unbeatable travel experiences to our patrons in an untapped market. We are extremely bullish about our Pan-India expansion, with a few more store launches lined up in the pipeline for this year.”
Addressing a question from media, Mr. Gupta unfolded, “We’re coming up with lots of surprises and innovative travel packages that we’ve designed for Kolkata. Some of them are like “Do it yourself Holidays”, “Villa Vacations”, “Cruise Holidays” etc. And I’m sure, they are going to be a massive hit.” He further went on to analyze an encouraging fact that last year, approximately, 12000 people across India booked for Cruise Holidays. Of which, 60% booking was done in 3 months only, April, May & June.”
He also added, “As an affluent market, Kolkata – home to one of the grandest colonial-eras, promises a dynamic future for Travel Tours. As per our internal market research, the city has huge spending potential, owing to the younger generation of entrepreneurs that have embraced the value of investing in refined lifestyle.”
What the Consul General said
President of Bharat Chamber of Commerce & the Consul General of Belarus, Mr. Sitaram Sharma stressed on the 4S (Sagat, Suvidha, Suchana and Suraksha) as the mantra to achieve success and urged the newly opened travel store to provide the best of services at a reasonable price to tap the huge possibilities in Kolkata.
Travel Tours has expert travel consultants who are passionate about travel and have insider tips and personal recommendations for every holiday. Backed by the strength of a strong global network and expertise in designing travel experiences – Travel Tours delivers unbeatable holidays to the destinations of one’s choice.
Travel Tours current footprint extends to a total of 28 stores across Mumbai, Delhi, Chandigarh, Jalandhar, Ahmedabad, Vadodara, Pune, Bengaluru, Hyderabad, Kochi and via a combination of owned branches and newly opened franchise outlets.
Store Address: BE – 29, Salt Lake City, Sector I (Near Tank No.4), Kolkata – 700064.
About Travel Tours:
Travel Tours is the flagship leisure travel brand of FCM Travel Solutions. Known for its range of customized travel offerings, Travel Tours promises ‘unbeatable’ services both in pricing and quality. Currently, there are over 28 Travel Tours stores across all leading cities in India – Delhi-NCR, Mumbai, Pune, Ahmedabad, Chandigarh, Bangalore, Hyderabad, Cochin, Chennai and Kolkata among other cities.
Travel Tours has been formed by bringing together the erstwhile Travel Tours, a strong brand in South India which has been in existence since 1977 and Flight Shop, well-known in North and West India.
About FCM Travel Solutions:
FCM Travel Solutions is the business travel partner of choice for large national, multinational and global corporations, worldwide. Winner of the World’s Leading Travel Management Company Award at the WTM for six consecutive years (2016, 2015, 2014, 2013, 2012, 2011), FCM Travel Solutions is ranked as one of the top five travel management companies by size around the world. Operating a global network, FCM spans across more than 90 countries, and employs over 6000 people.
FCM is transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available either online or offline. Leveraging FCM’s negotiating strength and supplier relationships in conjunction with tailored business travel programs, expertise delivered to clients where it matters most.
About Flight Centre Travel Group:
Established in the early 1980s, Flight Centre Travel Group, headquartered in Australia, is one of the world’s largest travel companies. Listed on the Australian Stock Exchange, FCTG today, has an annual turnover of more than 19 billion AUD. The group has company-owned operations in 14 countries and a corporate travel management network that spans more than 90 countries employing over 19,000 people globally and has over 40 brands under its portfolio.
The 3500-crore Indian arm, registered in India as FCM Travel Solutions is one of the top travel companies in India that operates an extensive portfolio of corporate and retail travel brands including FCM Travel Solutions and Corporate Traveller (corporate travel management), Flight Shop and Travel Tours (leisure travel), FCM MICE (incentive travel and events) Travel Money India (foreign exchange), FCM InComing (inbound travel) and Travel Air Representations (travel trade representations).